Filson's Real Estate Appraisal Services, Inc.: Using technology to improve your customer experience
At Filson's Real Estate Appraisal Services, Inc., we have a confession to make. We always have the latest nerdy gadgets. From smart phones and tablets to laser measuring and GPS devices, we are always looking to find better, faster methods for appraising. Call us geeks. Call us nerds. Call us what you will, but by all means, call us at 470-349-8635 for appraisal orders in Fulton County!
These days, appraisals are more difficult than ever before. We offer the highest quality appraisals and cutting corners has never been an option for us — we've found that the best place to save time is in our our workflow. The appraisers that have persistently invested in new technology have been the ones able to provide their customers with more accurate reports, better customer service and faster turnaround times.
Experience the difference a tech savvy appraiser can makeContact Filson's Real Estate Appraisal Services, Inc.
Easy online ordering
Years ago, most of our orders came in via fax and were confirmed with phone calls once we got back to the office. In this scenario, it might of taken far too long to hear back to see if the order could be taken. Things are quite a bit different different now. These days, when orders are entered on the website, we get a mobile notification. We can even log into this site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
Filson's Real Estate Appraisal Services, Inc. understands that real estate is all about speed. We utilize our resources to reduce the waiting between communications and the faster we can get things done directly effects your bottom-line. By utilizing our website we can reduce the time it takes to finish your appraisal.
The majority of our appraisals are delivered through email as PDF documents. Generally our clients are most comfortable with receiving PDFs attached to their email. It's much faster than previously, before the days of email. But,we've even been able to innovate report delivery with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had problems sending or receiving an email because it was too big? We provide a solution for those problems, too. When we send an appraisal, the client is emailed a link to retrieve the PDF. At that point, it doesn't matter if all the extra photos and maps in the report result in too big an attachment. The download link is even good for a full 90 days. So if you lose the file, you can log back into our site and retrieve it - saving you time, since we won't even need re-send the report.
Advanced data gathering tools
One of the most time consuming parts of an appraisal is gathering the data.. We spend a great deal of time gathering the facts on the subject property, as well as the local market data and trends. Filson's Real Estate Appraisal Services, Inc. employs technology to close the gap once again.
Instead of using paper forms and pencils and then re-keying all the information at the computer, don't be surprised to see us with a tablet or collecting data using an app for our phone that allows us to sketch a floorplan right on site. Rather than using a clumsy, old tape measure, a large percentage appraisers are employing laser measuring devices that are quicker, more accurate, and can get into places that a normal tape measure can't.
Using this technology allows us to ensure an accurate report, avoiding call-backs and revisions. Our goal is to save you time and money.
Simplified digital work files
It would be great if appraisers could never have to think about an appraisal again after submitting it to the client. But one purpose of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers are required by law to retain their reports for 5 years, allowing them to recall any appraisal at any time to defend the valuation or to be used in legal proceedings.
Here again, Filson's Real Estate Appraisal Services, Inc. leverages our investment in to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we're able to retrieve that file at any time and recall just what that report was about.
These are just a few examples of how we use technology daily. Investing in the right tools, along with the appraisal know-how you expect allows the appraiser to collect the right data and finish the report quickly and more accurately. The goal is to lower costs, and in turn provide you with faster appraisals.